My Journey

Education

2013 - 2016

BSc. Information Technology – Maseno University

Focused on systems analysis, programming, database management, and networking fundamentals, laying a strong foundation for full-stack development and IT systems administration.

Ongoing

Certifications

Cisco Certified Network Associate (CCNA). Also pursuing ongoing self-paced training in DevOps, cybersecurity, and cloud platforms to remain industry-relevant.

Experience

Sept 2022 – Present

Cluster IT Engineer – Savoy Resort & Coral Strand Hotel

Responsible for managing IT systems across multiple properties, network administration, PCI compliance, system upgrades, and end-user technical support.

Sept 2020 – June 2022

ICT Officer – Dansal & Associates, Nairobi

Oversaw IT infrastructure, vendor coordination, and security implementation for valuation and real estate services.

Jan 2020 – Aug 2020

Customer Support Engineer – NIPS, Dubai

Supported enterprise clients using secure payment systems, ATM-like devices, and performed diagnostics and upgrades on peripheral devices.

Feb 2018 – Dec 2019

ICT Officer – Dansal & Associates, Kisumu

Handled system installations, user training, backups, IT security, and documentation within property consultancy operations.

Aug 2015 – Jan 2018

Technical Support – Ekodi Limited

Provided technical support for clients, handled server and network setups, structured cabling, and system documentation.